Services · 1–2 weeks
Welcome guides
A guide guests actually read, so the inbox stays quiet and the reviews mention how easy everything was.
What is included
- Arrival: taxi address with a landmark, photo route, door codes
- Inside: wifi, air conditioning, hot water, appliances, safe
- Reality check: power cuts, water outages, noise
- House rules with the reasons behind them
- Emergency contacts in the right order
- Local tips, checkout steps, print and digital versions
Timeline
- Days 1–3Questionnaire and a video walk-through of your property
- Days 4–8Writing and design
- Days 9–14Your review, one round of changes, final files
What you do
- Fill in the questionnaire
- Record a short video walk-through
What we do
- Write, design and deliver the guide in the languages you need
Guides, written or coached
Welcome guide, done for you
Written and designed for your property. Entry steps, house rules, local tips. Digital and print versions.
Guide coaching
You write, we edit. A template, two review rounds and the checklist of what guests always ask.
Team playbook
The guide for your local team: cleaning protocol, check-out routine and the three emergency levels, in Spanish.
Payment terms
Sessions are paid in full at booking. Packages are paid 50% at signing and 50% at launch. Add-ons are paid upfront. Travel for on-site visits is billed at cost. The session fee is deducted from any package booked within 30 days.
This is consulting and setup, not day-to-day property management: you stay the host. Superhost status is decided by Airbnb, so we build a system designed to meet every criterion and never promise the badge itself.
FAQ
In which languages?
English, Dutch and Spanish. Other languages on request through a translator.
Digital or printed?
Both: a PDF to print and a version you can share by link before arrival.